Loaner Policy

Leith Volkswagen of Cary Service Loaner Vehicle Policy

To qualify for a complimentary loaner vehicle, your Volkswagen must have been purchased from Leith Volkswagen of Cary "NEW" and meet at least one of the following criteria:

• Service lasting three (3) or more hours per the Advisor
• Warranty work that approves of loaner per the Advisor
• Vehicle staying overnight for a special order part per the Advisor

Service Loaner Vehicles are available to guests whose service last three hours or more. Service Loaner Vehicles must be requested and reserved at time you schedule your appointment. (But not guaranteed.)

• The driver must be at least 21 years of age and able to produce a valid driver license, major credit card, and current insurance card. Driver must be present to sign Service Loaner Vehicle Agreement.
• Service loaners are provided for use on day(s) of service only.
• Service loaners kept past the agreed pick up time may incur possible charges.
• Service loaners are not provided for body shop repairs. We apologize for any inconvenience.
• Service loaners are not available for rental.
• Service loaner fleet consists of current model Volkswagen vehicles. However, a non-Volkswagen rental vehicle may be provided with a nominal charge to our guest if you do not qualify for free alternate transportation. A specific make and model cannot be reserved. We apologize for any inconvenience.

If you have any further questions about our Service Loaner Vehicle policy, please contact us.

Leith Volkswagen of Cary Complimentary Shuttle Service

Take advantage of our complimentary shuttle service. Our shuttle is available during normal service hours Monday through Friday, and will take you anywhere within a 15 mile radius.

SHUTTLE HOURS

Sun: Closed
Mon - Fri: 8:30 AM - 4:00 PM

If you have any further questions about our Shuttle Service, please contact us at(919) 297-1640.