Average Score (468 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

468 Ratings

4.7 Average

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  • Paula T.09-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    No one greeted me right away. Everyone was very busy and seemed a bit stressed.

  • Andy L.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Pei C.09-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The quote I got wasn’t accurate. The parts that were needed for the repairs were not clear. It was very disappointed. The customer complaint didn’t accurate to be stated in the invoice and was refused to be corrected at the original invoice.

  • Robert M.09-18-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Brandon made my purchase easy. I never felt any pressure. The value I was given for my trade in was fair as was the price I paid for my new vehicle. The new car was delivered to me in perfect condition. The whole deal could not have been easier. Overall , a GREAT EXPERIENCE!

  • Sarisa C.09-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Mary L.09-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Nan Z.09-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Christy Suh was super helpful in helping me make the purchase decision, and made sure I got the car that fit my family needs

  • Frank L.09-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Rebekah J.09-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Quickly diagnosed the issue

  • Angel C.09-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    El servicio fue rapido y de calidad