Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Angela W.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Bobby the service writer has done an excellent job every time I call or come in for service . I drive an hour each way, but it is well worth it. In this “non service world” it is nice that your dealership values service .

  • Jennifer T.06-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service was outstanding

  • Myles H.06-27-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Peter L.06-25-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Henry G.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service writer Tony went to bat for me on a repair for my car and provided a loaner while the work was performed.

  • Colleen W.06-22-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Great service

  • Bo R.06-21-2025

    TYPE:ServiceMODEL:GolfYEAR:2025

  • Doreen A.06-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Leith expedited my need for what turned out to be a new Volkswagen battery? My husband is now in Hospice, and my car would not start!

  • Sophia C.06-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    The gentleman who helped me with my battery change was so helpful and understanding. He explained everything to me so that I would be able to understand.

  • Morris S.06-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My salesperson was very thorough in explaining the function of my vehicle. She, Christy, was very personable and I felt she listened to me when asking questions.