Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Maria P.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent customer service!

  • Jettu K.05-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Bobby as your frontline service representative is the reason for my 5 star rating. His willingness to go above and beyond made all the difference, trying to find solutions to the problems and checking with technicians etc. It’s rare to find such dedication and someone who has in-depth knowledge of the EV cars, truly appreciate his hard work. You and Rafale are the reason we love coming back to Leith VW in Cary.

  • Wendell M.05-22-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The salesman I worked with did a great job

  • Yongyu J.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Jaewon H.05-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I brought my car in for a warranty repair, and my advisor, Robert, did his best to make sure the work was completed before my road trip. I really appreciate both him and the technician for their help.

  • Fang L.05-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Kaniqua O.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Philipp I.05-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Kevin H.05-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I chose this rating because I appreciated the ease of the drop off process and especially the video from the technician showing the issues with the car. I appreciate the transparency on the process all the way through.

  • Adam V.05-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019