Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Marlene P.05-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Anita P.05-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I’ve ALWAS had excellent service; on time, follow up instructions etc

  • Devdhar H.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great service from Maya!

  • Vladimir M.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    My service request was responded on time, with explanation, and the service consultant was very cordial and knowledgeable.

  • Stephanie A.05-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Allison B.05-09-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Duane C.05-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Outstanding communication, follow up, completion of the work was speedy.

  • Susan J.05-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    My issue was taken care of quickly and proifessionally.

  • Maria P.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Customer service was excellent!

  • Juli K.05-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I was taken care of quickly and notified when the car was complete.