The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Amir H.05-02-2025
TYPE:ServiceMODEL:JettaYEAR:2023
Tony was very professional,
and recommend what service my car needs to do and they did the grate job and even my car had recalled problem with rear brakes which I did not know about that and they fixed that problem at same day too.
Sheila C.05-02-2025
TYPE:ServiceMODEL:TiguanYEAR:2019
Audrey W.05-01-2025
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Working with Bobby was a great experience. Everything went smoothly -- from drop off to the repair to communications and then pick up. At pick up Bobby was working another vehicle owner, so one of Bobby's colleagues immediately stepped in an offered to help. He got my car and pulled it around so once I paid for the service I could just leave. I appreciated his initiative and willingness to help. I'm sorry I don't know his name!
Chad K.05-01-2025
TYPE:ServiceMODEL:AtlasYEAR:2019
Tony and Bobby are always there and ready to help with any service needs
Carla E.05-01-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Scott J.04-29-2025
TYPE:ServiceMODEL:AtlasYEAR:2022
Al K.04-28-2025
TYPE:ServiceMODEL:TiguanYEAR:2018
My son and I were greeted with a positive welcome and I was happy about that.
Dale B.04-26-2025
TYPE:ServiceMODEL:JettaYEAR:2019
Friendly staff, great communication, quick service.
Stephen B.04-26-2025
TYPE:ServiceMODEL:ID.4YEAR:2021
I gave this rating because the service team consistently delivers a high level of courtesy, clear communication, and customer care.