Average Score (468 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

468 Ratings

4.7 Average

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  • Joan N.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service was unable to duplicate the Travel Assist Unavailable sound coming in so so solution was found. However, all over the internet there are people reporting the issue and temporary fixes.

  • Que'ran M.09-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I felt Andrew was very informed and was pleasant to speak with. He did a great job of explaining my options and what was wrong with my vehicle. He also gave me some good feedback for reassurance.

  • Edgar H.09-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Donald V.09-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kimberly B.09-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    From the moment I got there I felt at ease. I was not there to actually purchase a vehicle but just to look around and see if what I had been eyeing was what I really wanted to invest in. Darrius made us feel right at home and was never pushy or overbearing about making a sale. Needless to say I loved the Atlas and Darrius made it happen within the budget I had in my mind. Hands down the best car purchasing experience I have ever had

  • Claudia C.09-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Swapna J.09-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Desirae S.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Cindy G.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    My visit was straightforward and hassle free. Tony was professional and pleasant in his demeanor.

  • Kathleen C.08-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Quick from the start. Greeted me, then got to it. Gave me updates throughout.