Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Dan S.03-28-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Warranty status was ignored due to a "TD1 flag" though my car is not tuned and the problem is not something that would be impacted by a tune anyway. Dealer looked at my aftermarket shift knob and headlights and said "oh you can tell it's been modified".

  • Isaias V.03-28-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Very fair and easy process with the sales team. Christi Suh was very fun to work with and she made the experience even better than expected from previous experiences in purchasing a vehicle. I will definitely be returning for my VW upgrade in the future.

  • Peter C.03-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Love the relaxed feeling of the Cary dealership. Tylor was great, will go back for next car.

  • Robert E.03-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everything I requested was done in a timely manner. Service charges were on the high side but within acceptable levels

  • William L.03-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mark E.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    TONY

  • Duane C.03-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Deven P.03-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jule V.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent customer service, auto maintenance and repair.

  • John Z.03-16-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Edward was great. Very happy woth your dealership. Thanks, Marybeth Zampino