Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Donna C.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Provided with thorough communication and advisor engagement.

  • Karen B.03-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jonathan helped me through the process. Very nice person.

  • Crista C.03-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great communication, comfortable waiting space. Everyone is so friendly and customer service oriented.

  • Stacie S.03-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Wilbur M.03-04-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Consistent spectacular service each time!

  • Chris C.03-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Eric L.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I brought the car in for software update/recall and was later informed that their equipment could not do the update. So wasted a whole day

  • Shelly L.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Overall, good communication, fast service and good customer service.

  • Larry G.03-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Good communication and good work, by fixing my mirror and not requiring a far more expensive total replacement. Good work.

  • Nerissa B.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024