Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Arthur H.03-02-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    I was very pleased with the service that I received from beginning with Steven and then Maya. They were both very respectful, courteous, and knowledgeable.

  • Jean J.03-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The employees are always friendly and informative. It is a pleasure to do business with them.

  • Heather Lee W.03-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kimberly K.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Efficient.

  • Meha B.02-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I cannot say enough good things about Tony. He is the best, and he is one of the reasons we have continued to come to this location.

  • Sandra M.02-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our buying experience was smooth and hassle free. Everyone was extremely professional and attentive.

  • Christopher G.02-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Not my best visit. Had our 30k service + brake flush/fluid replaced + state inspection. It took 4 hours! I guess lunch got in the way. And much pricier than previous visits. Unclear if tire rotation and psi check occurred - psi not at proper level once home and checked. And, when will you have a proper car wash service like most well run Dealerships? So, how’s business? While waiting for many hours in the far corner of the Showroom, I had a chance to observe the Sales Staff - Mid day on a Tuesday working at a constant thumbing of their IPhones or an occasional call via speaker phone for all to hear. Now that my 5 yr. warranty is up , I’ll be staying local for future service.

  • Mykhaylo S.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Maria P.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent customer service.

  • Meha B.02-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Tony always takes good care of our family vehicles. The service is consistent and fair.