TYPE:ServiceMODEL:TiguanYEAR:2019
Tony in the service department is an outstanding professional and looks after what’s best for you and your VW.
Average Score (459 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2018
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Little communication, I called after several days and the car was ready but no one had called, the loaner car was FILTHY - dog hair, seats and floor covered with debris, windshield dirty. Small scratch above door handle upon pick up (didn't notice until I got home and this is a brand new car!) No compensation for this new vehicle having to be back at the dealership for almost a week right after purchase because CarNet would not work. Mixed up my account with my daughter in laws VW account, service department seemed annoyed and unfriendly.
TYPE:ServiceMODEL:TaosYEAR:2022
Had a great experience with my car this past weekend and today. I think it's worth mentioning that I felt taken care of when it came to my vehicle. My rear brakes needed to be replaced and I had limited time between now and when I am moving out of state. Maya was able to squeeze me in for a new set of brakes on top of getting a discount for the repair. Much appreciated.
TYPE:ServiceMODEL:TiguanYEAR:2023
Service was outstanding. Tony was very professional and friendly. When work was finished he went over the invoice in detail. Cashier was great too.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2024