Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Amy P.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My car is currently back in their service shop after having the check engine light come on after picking the car up from being serviced.

  • Angel R.02-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Every employee goes above and beyond to make me feel important and informed with my car

  • Mark M.02-14-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    Excellent communication and courtesy. Car was dirtier than expected at pick-up. Charges were higher than expected.

  • Robert R.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Efficient

  • Madelynn K.02-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Ulysses U.02-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I like the service you all gave us. It was kind, efficient, and friendly.

  • Paul M.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Professional and quick

  • Jared S.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Maya was very easy to work with and made my VW service experience great!

  • Wilfredo D.02-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Friendly and professional. Kristy my sale representative she is amazing and lovely to work with. She is super professional and amazing person. I will recommend her to all my friends

  • Olivia P.02-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I have visited this dealership twice for service on my car and both times the service was messed up and incompetently completed. The first time the coolant was not checked and was empty, nor was it checked for a pump leak. The second time, the mechanics performed my services on someone else’s car.