Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Svillen A.02-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Great service. Very fast. The car was ready on time.

  • Murat K.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Matthew W.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    You identified an issue that another dealership failed to identify. The customer service was excellent and work was done quickly.

  • Lori M.02-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Ken M.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    All at the dealership were very helpful... The work was done in a timely manner

  • James N.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Your Service team handled my needs working with Flow Durham to get payment authorized with my extended warrenty.

  • Sebastian O.01-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everything was awesome! Super professional sales staff, no pressure.

  • Nicole T.01-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I was welcomed right away, was offered a quiet place to work while I waited and got good information about the longer-term care of my vehicle

  • Christopher N.01-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    As always, I continue to receive excellent service from the VW Service team at Leath VW of Cary. So much so, whenever I decide to purchase another vehicle, I will look at VW Cary first.

  • Valerie T.01-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    My clutch went out and my car wasn't drivable. WV Cary got the car on a Friday and had it fixed by Tuesday. Excellent customer service. The video and texts from Andrew were extremely helpful. They kept me in the loop every step of the way.