Average Score (468 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

468 Ratings

4.7 Average

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  • Jason H.08-29-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Edith S.08-28-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    tony was very professional and I/m pleased with the experience..

  • Charles L.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Maya was great and service completed without issues.

  • Judith T.08-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Two employees, one whom I have dealt with before and the service manager, were wonderful. However, when I arrived and asked for the contact I was told to ask for upon arriving, the service person who I initially dealt withwas incredibly rude accusing me of being responsible for the reason my car had to be towed to the dealership the night before.

  • Deborah C.08-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Christopher W.08-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Prompt service and clear explanation of work needed

  • Mela L.08-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    They managed to squeeze me in within 24 hours after my battery died. They provided exceptional and quick service at a reasonable price on the day of.

  • David H.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Dealer did not have replica replacement tires. Replaced with a less expensive tire and the tire and rim was left with excess product. I have emailed twice asking about the issue and have not received a reply.

  • Narayana V.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kevin W.08-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Everyone was super friendly, the dealership looks and feels amazing.