The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf RYEAR:2024
First time getting service at Leith VW of Cary. There was no wait to get the car checked in, and the service technician came out to give me an estimate of the time I'd be waiting. The waiting area is clean and pleasant. The service technician resolved the issue with my car perfectly, and checkout was quick.
TYPE:ServiceMODEL:TiguanYEAR:2022
I was greated promptly. My vehicle was assessed in a timely fashion. I can in for an expressed oil change and tire rotation and balance. All pertinent information was discussed regarding the service.
TYPE:ServiceMODEL:BeetleYEAR:2018
Overall customer service and quality.
TYPE:ServiceMODEL:ID.4YEAR:2022
Excellent service advisor Andrew and very informative video inspection videos by the techs.
TYPE:SalesMODEL:JettaYEAR:2025
The salesperson knew what to do and covered and explained in detail.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:TaosYEAR:2024
It was perfect! I just scheduled a maintenance for 4:30 and all the technicians left at 5:00 so I had to come back in the morning which was a little out of the way
TYPE:ServiceMODEL:AtlasYEAR:2024
Bobby and his team did a great job keeping me updated on everything they were doing. Nice to have service with a smile. Also, always good to have Jerame Jones stop over and check on me to see how my experience was.
TYPE:ServiceMODEL:AtlasYEAR:2024
When the recall repair appointment was scheduled, I was told it would only take 3/4 hours and it took the entire day instead.
