Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Paula T.01-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I thought everyone was nice and once we agreed on price I got out the door fast

  • Scott D.01-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I was a walk in. My check engine light came on. They were able to get me in and found the issue and corrected it. I was expecting to have to schedule repairs for another day.

  • Marieta S.01-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Davis B.01-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Great communication on details and wait time. Great facilitites and customer service

  • Jordan L.01-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Derrick T.01-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Bobby was excellent help, friendly and good at explaining the process. Maya I believe was her name was very friendly as well and walked me to the car during the checkout process.

  • Paul K.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    All good

  • Herman J.01-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Customer service and professionalism is top notch... Whenever I come in for service, I always feel considered. Knowledgeable staff that doesn't mind communicating and asking each other's professional opinion. Suggestions never seem forced and truly seem to be in favor of the longevity of my vehicle. Also waiting area is comfortable and it's no issue relaxing while my service is being completed.

  • David W.01-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Karla T.12-31-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Salesman was knowledgeable and friendly but not pushy.