TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (459 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
TYPE:SalesMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2022
Waste of money for warranty that we paid. My wife drives around with cigarette lighter pump to fill her tire daily after 6 months. Worst dealership ever.
TYPE:ServiceMODEL:JettaYEAR:2019
We had an excellent experience. Bobbie was efficient, friendly, And knowledgeable.
TYPE:SalesMODEL:AtlasYEAR:2024
Cade did a great job for us. Very patient.
TYPE:ServiceMODEL:Golf RYEAR:2024
As usual the service experience was excellent. The gentleman who worked with me kept me informed throughout.
TYPE:ServiceMODEL:ID.4YEAR:2023
I mentioned to the service advisor who checked me in that I was very concerned and annoyed by a squeaky interior door pull/handle that developed in the car. Car was just shy of 2 years old, so I requested to have the part replaced under warranty. I had a bad experience with a squeaky center armrest in the car the year before that resolved after replacement. Service advisor who checked me in absolutely did not want to submit a warranty claim/request and wanted the technician to look at it first. When I picked up the car, a different advisor checked me out and let me know the tech applied some dry lubricant to the part instead and "fixed" the issue. After inspecting the repair myself, nothing had changed--I still have my annoyingly squeaky door pull/arm rest that squeaks every single time you open/close the door.
TYPE:ServiceMODEL:ID.4YEAR:2023
The staff was very friendly and helpful.