Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

Models
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  • Narayana V.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kevin W.08-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Everyone was super friendly, the dealership looks and feels amazing.

  • Patrick Y.08-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I appreciate you taking care of my vehicles, for keeping me informed throughout the process, and for being flexible with my schedule.

  • Stephen M.08-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Kenya M.08-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    My oil light was not changed for $150.00 and I have to ask my husband to reset it now.

  • Christian B.08-18-2025

    TYPE:ServiceMODEL:Golf RYEAR:2018

    Very thorough inspection of the car. Extra effort put forth to video problems found.

  • Jaime S.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My appointment was at 11:30 and my car wasn’t taken back for service until 12:15

  • Gary S.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kisha W.08-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    It was a better experience than the Raleigh service department.

  • Duane C.08-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Your dealership is great … professionally, personable and love the Ty dye t-shirts