Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Carl G.10-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service staff-Tony was great!!

  • Rajesh K.10-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • John M.10-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    My service consultant AJ was very responsive and fast.

  • Troy M.10-23-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Sherry S.10-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I had a frustrating experience trying to set up an appt. I was told someone would call me back and no one did. So, I drove to the dealership to set up an appt in person.

  • Teressa B.10-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Excellent customer service. The fine staff at Leith Volkswagen worked me in without an appointment. Very friendly staff. Excellent qualityh of workmanship!

  • Robert H.10-21-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Bobby and your service team at Cary are fantastic. So happy to bring my ID4 in regularly.

  • Rylee N.10-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Stephen C.10-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I used the Express Service to get a safety inspection when I picked up my other VW. They got me right in and I didn't wait long.

  • Stephen C.10-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    I feel like a VIP at Leith VW of Cary.