Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Jessica P.10-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jodi K.10-18-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Ami R.10-17-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    The sales person was fantastic!

  • Danielle Y.10-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Lesley R.10-16-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Jaime S.10-15-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Both Hunter and Christy were amazing from start to finish. Christy answered all of my questions and followed up with me even days after I purchased my vehicle.

  • Stephen B.10-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I didn't have to request a quick turn around, Tony understood my situation and more than delivered.

  • Ivan Dario M.10-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The information about services for a new vehicle was not clear. The car is two years old and during this time it had many electronic problems including some parts that have had to be replaced, right now the car has a high oil consumption in the engine and the answer about this being normal is not satisfactory to me. They changed the engine oil but did not set the computer for the next service. In general, I am very disappointed with the quality of the service and the quality of the brand. The only good thing is the good service from the staff at the counter.

  • Kiara B.10-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Robert C.10-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    I've been taking my car to Leith VW of Cary for years. The service is great and the service Advisors (Tony and Bobby) have always been a matter of fact. They know the business.