Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Tyler S.10-12-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Both the sales manager (Hunter) and the salesman (Brandon) were excellent and I would definitely buy another car from them.

  • James M.10-12-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Kersten F.10-09-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The dealership was offering a buy 3 get one free tire deal. However, they put my tires on but the tech couldn’t stay to align them. None of the other techs were willing to do it. I have to go back for an additional visit to have the new tires aligned. That is very inconvenient as I live 45 minutes away.

  • Rodney K.10-09-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Great customer service. Very easy to deal with

  • Stephanie A.10-09-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Tameco T.10-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    When you walk in the door, you’re greeted with a smile.

  • Sheila C.10-09-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • David W.10-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Although spending 4 hours at the dealership, the technician was unable to replicate of find a problem. On the way home I experienced: 1. Rattles in both front doors that I was wanting to be eliminated. 2. The radio/navigation unit froze up again. the following morning on initial startup, the radio came on but display was blank. I rebooted the unit and the display was visible. 3. I have had to reboot the unit twice more since then.

  • Stephen M.10-08-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Gino S.10-07-2024

    TYPE:ServiceMODEL:TaosYEAR:2023