Average Score (469 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

469 Ratings

4.7 Average

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  • Venkata B.09-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Cheri C.09-30-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Bobby is the BEST service advisor and Jordan is the BEST mechanic. If it weren’t for these two men, I wouldn’t be bringing my VW to the dealer. They are both worth their weight in gold!

  • Ethan R.09-28-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Great

  • Danielle L.09-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Speedy and friendly service.

  • Kerry N.09-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Francis L.09-28-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    The people at this dealership are very friendly, understanding and helpful.

  • Jodi C.09-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I received excellent service. The staff was friendly, timely, and very informative. I appreciate the Uber ride home after dropping off my car and the text updates throughout the day.

  • Mary L.09-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • William L.09-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service techs care about getting the customer in and out with their vehicle's improved/corrected status.