TYPE:ServiceMODEL:TiguanYEAR:2018
Great service!! Tony does a great job and is responsive to a clients needs.
Average Score (459 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Communication lacking when sub-contractors are involved. We had a windshield replaced by Ultimate Glass. They (Ultimate Glass) made it clear that our comprehensive insurance would cover the windshield replacement (which they did on site) and the recalibration charge ($431). Ultimate glass would pay Leith the $431 when they filed the claim. When we went to pick up the car, we were made to pay the $431 before we could get the car. Leith did eventually recognize the error and remit what we paid, but it was a pain....could have been avoided. Other than that, service was fine.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2019
Service went fine but was a little long because I had to have a diagnostic test for my check engine light. Spent 4 hours there.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Stephen Dunne did an excellent job helping me with my 30k mile service. He even sent an Uber to my house to pick me up when the vehicle was ready. Thanks for everything.
TYPE:ServiceMODEL:TiguanYEAR:2020
Customer service was nonexistent. Technician was great and provided video update. Was told one hour for the oil change, it took over 2 hours.
TYPE:ServiceMODEL:PassatYEAR:2020
Easy in and out and Tony was great
TYPE:ServiceMODEL:TiguanYEAR:2018
always a great expereince
TYPE:ServiceMODEL:TiguanYEAR:2022
I've been coming to this location to get my oil changed for the past three years. I've had a great experience so far and the staff has always been friendly.
TYPE:ServiceMODEL:TiguanYEAR:2022
The new manager took good care of us this time. This was the only time this dealership actually did take care of us ,the past few years was a nightmare. Thanks.