Average Score (459 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

459 Ratings

4.7 Average

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  • Joan N.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    We were told an issue was fixed and it was not- the Travel Assistance Not Available - still going off

  • Jessica C.07-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Appointment was easy to book, vehicle was ready faster than estimated and vehicle was returned in perfect condition!

  • Denise S.07-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Very quick service

  • Jeff G.07-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    great team

  • David F.07-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Ella D.07-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    It’s not 5 stars because you kept sending alerts to my daughter even though I asked for this to be corrected. We both have purchased cars from you. Her’s was more recent.

  • Hesham O.07-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    A great experience! The entire team from sales to finance made it a wonderful experience!

  • James R.07-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    everything was done first class, from arranging a time to come in, drop-off was easy, people were great, the video review of the car is the first time I had ever seen this used--love it

  • Paul V.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service representative was courteous, knowledgeable and customer-service oriented. Process was smooth and simple.

  • Rebecca M.07-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023